10% DISCOUNT AT PICKUP When you choose to collect your order, you get a 10% discount, because it saves us packing and shipping. Another advantage is that you can inspect your purchase in real life and take the item with you when you like it. Most of the time we are in the store. Please let us know in advance on the order form, email or telephone. On Friday and Saturday between 13:30 and 17:00 we are in the warehouse. Check our website for exceptions. Once we know that you will visit, we reserve your purchase, usually three days. Please let us know if you want us to keep the item for a longer period of time. FREE SHIPMENT WITHIN THE NETHERLANDS AND TO ANTWERP, BRUSSELS, PARIS and BERLIN Shipment is for free within the Netherlands and to Antwerp, Brussels, Paris and Berlin. Postal packages within the EU are included in the webshop prices as well. If the items you choose are too big for a postal package, we can make you a custom quote. That is also the case for shipment outside the EU, we ship worldwide. Shipping costs will be calculated during the ordering process in our webshop. If the shipping costs can't be calculated online (yet), you can choose to request a custom quote. We will let you know the shipping costs as soon as possible. If you have specific wishes regarding the delivery of bigger items, like express delivery of the second floor, it is possible that we quote additional costs. If you might not be satisfied with your purchase, you will receive a full refund, but the return costs are for your account. Return within 14 days of receipt.